Dynamic Movement Therapy Privacy Policy

Dynamic Movement Therapy is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information in compliance with the UK General Data Protection Regulation (GDPR) and other applicable laws.

      1. Information We Collect

We may collect the following types of information:

• Personal Details: Name, date of birth, contact information (address, phone number, email).

• Medical Information: Relevant medical history, treatment notes, and progress records.

• Payment Details: Billing information for payment purposes.

• Other Information: Preferences or feedback provided during your interactions with us.

   

  2. How We Use Your Information

   

  We use your information to:

• Provide treatment and manage your care.

• Communicate appointment details and clinic updates.

• Process payments for services rendered.

• Comply with legal and regulatory requirements.

• Improve our services through patient feedback and quality assessments.

      3. Data Storage and Security

We store your data securely in both physical and electronic formats:

• Electronic Records: Stored securely on encrypted systems with password protection.

• Physical Records: Kept in locked filing cabinets within secure clinic premises.

• We regularly review our security measures to protect against unauthorized access, loss, or misuse.

   

  
  4. Data Sharing

   

  
  We only share your data under the following circumstances:

• With other healthcare professionals involved in your care (e.g., your GP or specialist) with your consent.

• When required by law (e.g., court orders or regulatory bodies).

• With trusted third-party service providers who assist with administrative tasks (e.g., payment processors) under strict confidentiality agreements.

  
  5. Your Rights
  
  

  You have the following rights regarding your personal data:

• Access: Request a copy of your data.

• Correction: Ask us to correct inaccuracies.

• Deletion: Request deletion of your data (subject to legal and regulatory requirements).

• Restriction: Limit the processing of your data.

• Portability: Receive your data in a structured, electronic format.

• Withdrawal of Consent: Withdraw your consent for non-essential data processing.

  
  6. Retention Period
  
  

We retain your data for as long as necessary to provide services to you and comply with legal requirements. Typically:

• Medical records: Retained for 8 years after your last appointment (or until age 25 for minors).

• Financial records: Retained for 7 years for tax and accounting purposes.

      7. Cookies and Website Data

If you interact with us online, we may collect non-identifiable data via cookies to improve website functionality. You can manage cookie preferences in your browser settings.

      8. Complaints

If you have concerns about how we handle your data, please contact us at:

• Email: jodie@dynamicmovementtherapy.uk

• Mobile: 07537 107060

  You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): Website: www.ico.org.uk Phone: 0303 123 1113

  9. Updates To This Policy

We may update this Privacy Policy periodically to reflect changes in laws or practices. You can request updates or the latest version of this policy from the Client Care Team at dmt@dynamicmovementtherapy.uk.